This company is fine they're all very polite. The salespeople are fine and most of the time the repair area was fine. I had a 2012 Terrain that I loved I was close to paying it off until I had a warranty problem. They had my car a week. I thought it would be fixed.. I had to go back to the dealership everyday for a week to get it repaired. They could never find the problem. They would always look at it and always very nice but my car was never the same. I eventually got rid of the SUV that I wanted to keep and love so much because they couldn't figure out what the problem was. I thought the dealership should have compensated me for my SUV. I had leased it for 3 years and then purchased it after the 3 years was up. I need not say I will never buy another GMC truck. I started hearing noises in my car that I never heard before. I took my car back and forth to them every Friday for a month. I am not happy with GMC at all on 64.
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Sunrise Buick GMC at Wolfchase has used cars for sale. There business is listed here as buy here pay here dealership program in Cordova. Sunrise Buick GMC at Wolfchase are located at 8500 US-64, Memphis, TN 38133, USA. Get reviews, hours, directions, coupons and more for Sunrise Buick GMC at Wolfchase at buyherepayhereme.com.
Sunrise Buick GMC at Wolfchase Reviews
Reviews from Google
I was told... Yes, you have a clunk in you car, but we might NOT get PAID under warranty... We have had a clunk in our Buick since January. I had been to 2 other dealerships prior, and they were unable to solve the issue. We called Sunrise Bartlett, and they said they would do everything they could to fix it and they wouldn't get our car back to us, until it was resolved. I was excited! They called after several days and said it was ready! I was SO excited. The clunk that was the issue, is only heard a slow parking lot speeds. So I said, are you sure it is fixed, they said yes. I proceed to switch 2 carseats out. I drive my car, and with in 10 seconds the CLUNKING is there!!! My car was NOT fixed. I went back in, I got the manager, Paul. He rode along with me in the parking lot. YES, the clunk is there, he acknowledged it. He then proceeded to tell me, well, I am not sure what it is, and I don't know that warranty will pay us for the work since the previous dealership replaced a lot of parts trying to resolve it. He told me for a solid 20 minutes, he didn't know what to do, because to put a guy on it for 6-7 hours, and not know what it is, and to probably not get paid on it, WAS NOT WORTH HIS TIME and that I should take it back to the previous dealership and make them fix it. I sat there in TEARS as he went on and on about how he wouldn't continue to look at it, because HE MIGHT NOT GET PAID. I do not recommend this dealership. As a company representative, I don't think that your focus should be on, we might not get paid, but YES, you DO have a problem. I find it unprofessional to use that as justification to NOT work on my car. I would be embarrassed if I was the owner of a company and one of my staff said that to a customer.
Sunrise keep losing my lug nuts to my tires, and got an attitude when I asked them to replace it. Might I add they only replaced one instead of the two they lost. I was never recommended any updates or new things I needed for my car. I know the windshield wipers are bad, yet they marked on the paper they were good. They mark that my tires was good, yet on the windshield sticker it says poor. I knew I had a nail in one of my tires, yet I was offered or recommended tires. I called the manager and left a message because he was on lunch, well lets just say he has yet to call me back to this day.
Great no pressure experience. Steven Henderson was kind, helpful, and answered my questions without treating me like a dumb girl. I would highly recommend him if you're looking for a Buick.
Steven Henderson did a good job with us. I appreciate his work. Thanks again!
Sunrise Buick GMC at Wolfchase FAQs
1. How to make appointment for Sunrise Buick GMC at Wolfchase?
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2. How to find Buy Here Pay Here Dealer in Cordova ?
At BuyHerePayHereme.com you can find best BHPH dealers in Cordova sorted by reviews from real users.
3. Who Should Go To a BHPH Cordova Dealership?
If you are a first time buyer, have low or bad credit, or if you have had trouble getting an auto loan, a BHPH dealership should be one of the places you visit during a car search.
4. How big a down payment do I need?
That depends on the price of the car and your existing credit score. A more significant down payment will always improve your chances of obtaining approval sooner.
5. Can I get approved with bad credit?
Yes, that’s our specialty! RightWay dealerships are truly the auto credit experts and help customers with bad credit drive away in nicer, newer vehicles every day.