Service by far was the best Ray not only gave me the best Rep Joel ,he made sure I Got what I needed as well. Joel was All star! Impeccable customer service skills . Gave me options and also took the time to make sure it was in my budget. We we decided on the white 2014 Fiat 500 Exactly what I needed. Definitely felt comfortable getting my car here. He didn’t try to up sell. He ready was concerned about what was best for me. Definitely would recommend to anyone Ask for Selena, Joel, and Ray. :)
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Queens Auto Mall Auction House are car dealer in New York listed as buy here pay here dealership program. Queens Auto Mall Auction House are located at 134-01 Atlantic Ave, Richmond Hill, NY 11418, USA. Get reviews, hours, directions, coupons and more for Queens Auto Mall Auction House on buyherepayhereme.com.
Queens Auto Mall Auction House Reviews
Reviews from Google
This was an awesome experience. I was looking for a bigger SUV with decent gas mileage. Shondell was very patient and provided great assistance in terms of leading me to the vehicles that best fit my preferences. An awesome dealership with a great support staff/customer service. Thanks guys.
I had a wonderful experience at this dealership. Joel was not only extremely patient but understanding. I appreciated how everyone took the time to break everything down for me. 10/10 would recommend to friends and family.
DON’T get a car here, I can see why I was forced to give them 5 stars before leaving with my vehicle. This place is far from a five and I wouldn’t believe any of the 5 star reviews , When you first come in everybody greets you with smiles and gives the illusion that they are here for you (like every car sales place) but don’t fall for it, Once they can push you out the doors with a vehicle , you are longer important and won’t help you with anything , regardless of there warranty plan which is complete B.S . I called when I needed help with 3 different Issues and every single time I got the same answer “ sorry not our problem.” No help, not even with the smallest of things. Trust me when I say you are better off taking your business else where , there are so many better options in NYC even upstate or across the river . I make sure that nobody I know shops here and would never recommend it to anyone who’s asks.
Went there without an appointment, asked the guy how long it would take to see the car, he said 20 minutes, 2 hours later we’re still waiting to see the car. We probably only saw him 3 times in those 2 hours, he wanted our credit information before he even showed us the car. The staff are very unprofessional, when we walked in everyone just stood around and crowded the desk, not acknowledging they had a customer. They had to be told, “go sell that car” or there’s a customer out there. One guy was detailing a car and smoking inside the entire time, hope your not asthmatic when you get your car. Overall terrible experience and would definitely not recommend. Also beware they have a 2,000$ dealer fee where majority of dealers only have a 75$ dealer fee and better service.
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