DON’T BUY FROM THIS CAR DEALER • They sold Toyota that has transmition problem. • Their used cars are overpriced. • My experience: When I test drove it, I didn’t notice any issues. But after closing the deal as I drive the car home, that’s when I noticed the problem (strange noise during the few seconds of stepping on the gas from a stop position and it jolts during that noise). I immediately called the dealer to inform him about it, and he suggested that it just needs to be driven more and soon it will be gone. But no! It’s gotten worse. Again, I called him to tell him that the problem has gotten worse. He told me to bring the car to his shop to try and fix the issue with his mechanic. Few days later, he told me to pick it up. The bad news is it was not fix. Now there’s a hesitation when I press the gas from a stop position. Plus it took him 2 weeks to send a request for registration at DMV. Dealer suggested to replace it. The downpayment worth 3.5k from previous car that I only got to use for a month went to waste. I had to start to 0 with the car offered for replacement.
Book Excellent Motor Group Inc Online
Excellent Motor Group Inc has used cars for sale. There business is listed here as buy here pay here dealership program in Hawaii. Excellent Motor Group Inc are located at 1190 Dillingham Blvd # 2, Honolulu, HI 96817, USA. Get reviews, hours, directions, coupons and more for Excellent Motor Group Inc at buyherepayhereme.com.
Excellent Motor Group Inc Reviews
Reviews from Google
My boyfriend was looking for a 4x4 Ford Sports trac and we went to see one in Waipahu however the condition was poor and had major rust. I was searching online and found one at this car dealership. We initially was hesitant as reading the review it wasn't strong. We went yesterday and we were pleasantly surprised to have such excellent service with Chris and also had the pleasure of talking to the owner. My boyfriend purchased the truck and got a great deal and it comes with.a 2 year warranty. There are some minor thighs that need to be done and the dealership will have those fixed for him. This is on top of the discounted price and there was no hesitation on their part. Thank you for everything and we will let our friends know to go there to purchase a used car.
Shoppers BEWARE! Here's WHY... I referred a close family member who needed a vehicle. Salesman who served us was Chris Contreras a longtime friend whom we trusted. He provided a list of vehicles that were in good condition, test drove some and performed normal inspections and ended up purchasing a Nissan Frontier truck. Although the truck was pricey the outside of the vehicle was in good condition with low miles. Within a couple of weeks the truck started giving us problems so we took the vehicle back to the dealership for muffler and vibration problems. The problems still persisted after repeated visits to the dealership. They took it to Exhaust Systems Hawaii to repair the muffler problems did not do a good and or a thorough job. Unsatisfied with the quality of work we decided to take it to a friend's shop to see what's really going on. They lifted up the truck and saw that the frame, undercarriage and headers pipes were all rusted. A whole bunch of rust fell to the ground. It was really bad! Our friend did not want to touch the truck at all. He said if we didn't take care of it in time it could FAIL! We decided to go back to Excellent Auto for the 3rd or maybe 4th time. Their mechanic suggested to take it to Nissan instead. The Nissan technician wrote up a repair order and his findings. See list below: 1. Brakes shimmy's, squeaking, pedals pulsating when breaking = front & rear brakes are excessively rusted. Cost to replace $829.49 2. Vehicle vibrates more in gear and with AC on = Idle low, throttle plate dirty and carbon buildup. Cost to clean and relearn idle $140.00 3. Lower half of air filter air box is missing = held together with a tie strap. Cost $261.00 Cost of technician inspection $293.19 (Chris told me that I was responsible to at least pay for the inspection but I said that since they took the vehicle in they should pay for it and they did. Replaced a rusted part). What a nightmare to see all these added COSTLY REPAIRS! More importantly the technician was very CONCERNED about all the rust, especially on the FRAME and other areas under the vehicle. Main concern is that In time driving it could be dangerous. I understand we live in Hawaii and the salt air but this truck was beyond the normal rust problem. I have a 10 yr old car and the frame/undercarriage is in great condition. I asked Chris "Do you check your vehicles?" He said "No, we just check the oil and change tires if we have to." Also, they buy their vehicles from an auction lot. I was shocked to hear him tell me that Nissan trucks has the most problems. I told him if you knew that why didn't you say anything at that time and why did you sell it to us? After expressing concerns for the vehicle and stated that he sold us a "LEMON". We asked for help us out to either take the truck back and or trade in for another vehicle. He said another vehicle will have problems too but, but I told him better than the excessive rusted frame and parts. They denied our request because the amount of the loan was too high and I would have to put a BIG down payment. I couldn't understand why we couldn't trade another vehicle for the same price. Chris then suggested that we turn in the truck to Nissan and buy a new one but we would have to put a BIG down payment and more money out of pocket! After some research I saw that we could've bought a newer truck for the same price and better condition. All in all nothing was disclosed to us. I have to stress that before buying a used car put it under a microscope. Bring a mechanic. Test drive it more than just around the block, take it far as you can. You may never know what may arise after you drive it for a bit.
DO NOT BUY A CAR FROM HERE! Sells lemons and then rude and unhelpful!
They sold me a Toyota Highlander that has a huge engine problem.
Excellent Motor Group Inc FAQs
1. How to make appointment for Excellent Motor Group Inc?
You can make appointment for Excellent Motor Group Inc at Buyherepayhereme.com or you can directly call their number.
2. How to find Buy Here Pay Here Dealer in Hawaii ?
At BuyHerePayHereme.com you can find best BHPH dealers in Hawaii sorted by reviews from real users.
3. Who Should Go To a BHPH Hawaii Dealership?
If you are a first time buyer, have low or bad credit, or if you have had trouble getting an auto loan, a BHPH dealership should be one of the places you visit during a car search.
4. How big a down payment do I need?
That depends on the price of the car and your existing credit score. A more significant down payment will always improve your chances of obtaining approval sooner.
5. Can I get approved with bad credit?
Yes, that’s our specialty! RightWay dealerships are truly the auto credit experts and help customers with bad credit drive away in nicer, newer vehicles every day.